You must do the homework and research each possible company you have in mind. Use a little of what you learned from your last college research papers and apply it to your car shipping dilemma. Think about it this way, when you were in college the more you researched the more you could guarantee a good grade, the same with car transport, the more you research the more you can guarantee a good service. This will help you avoid companies that have red flags all over and leave you with the ones that can really offer a reliable and hassle free transport.
Nowadays thanks to technology and the internet, it’s very easy to research reviews for companies online. All reliable and dependable companies will have reviews posted under their names from previous customers that have used them to ship their cars. Make sure you take your time and review how many stars they have and what people say about them. Find companies that will not ask for an upfront deposit, only for a signature which confirms your business and only once driver is confirmed for a pickup require the initial deposit. This actually gives brokers something to work for and will guarantee you a reliable business, as they are working for your deposit.
When you have a dependable auto shipper, conversations should be easy going and making business with them should be hassle free. Agents will be straight forward with you and will provide every single detail you need to know about your transport. If when you talk with an agent you realize they are complicated, hard to get a hold of, and start giving you the turnaround for simple answers, walk away. Therefore, when something goes wrong in your transport, they tend do to the same thing.
It is hard for drivers to drive, commit to schedules and do sales at the same time, therefore they use brokers to help them book jobs and handle their customers while they pickup, drive and deliver. Many people think that working with a broker is a big red flag itself, and once they hear they reached a broker instead of a carrier company, they immediately hang up. What they don’t know is that drivers actually prefer to work with brokers as they are the ones that get the jobs for them. Brokers take the time to also research every driver they work with to make sure insurance is up to date and that they are dependable drivers.